Last Updated: January 2025

1. Information We Collect

We collect information that you provide directly to us:

• Account Information: Username, email address, name, and optionally phone number
• User Content: Audio recordings, transcripts, reminders, and other content you create
• Usage Data: Information about how you interact with our Service
• Device Information: IP address, browser type, and operating system

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Send you SMS reminders that you create and schedule
• Respond to your requests and provide customer support
• Protect against fraud and unauthorized access
• Comply with legal obligations

3. Information Sharing

Your data remains private and is only used to provide the Service to you. We may only disclose information if required by law or to protect our rights.

4. SMS Communications

If you provide your phone number and consent to SMS:

• We will only send reminders that you create
• Your phone number is stored securely and never shared
• You can opt out at any time by replying STOP or revoking consent in your Profile
• Message and data rates from your carrier may apply

5. Data Security

We implement appropriate security measures to protect your information:

• Passwords are hashed and never stored in plain text
• Data is transmitted over encrypted connections (HTTPS)
• Access to user data is restricted to authorized personnel only

6. Data Retention

We retain your data for as long as your account is active. When you delete your account:

• All personal data is permanently deleted
• All reminders and user content are removed
• This deletion is immediate and irreversible

7. Your Rights

You have the right to:

• Access your personal data through your Profile
• Update or correct your information
• Delete your account and all associated data
• Opt out of SMS communications at any time

8. Cookies

We use essential cookies to maintain your login session and provide the Service. We do not use tracking cookies or third-party analytics.

9. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at admin@inkegg.io.